John Lewis is the UK department store owned by its employees through the John Lewis Partnership. It sells fashion, beauty, home, furniture, nursery and a large range of electricals, online and in shops around the country.
John Lewis rarely wins on headline price. What an order there buys is the after-sale side: guarantees, service and returns. Knowing where that service adds real value, and where a cheaper retailer is equal, is how you shop John Lewis well.
Electricals and the John Lewis guarantee
Electricals are where John Lewis earns its reputation. Many televisions, laptops and large appliances bought there come with an extended guarantee beyond the manufacturer's standard one, at no extra charge.
The length varies by product type and brand, and John Lewis has changed these terms over time. Check the guarantee stated on the product page before buying, and compare like with like.
If another retailer sells the same TV for slightly less with only the manufacturer's warranty, the John Lewis version may be the better buy. If the gap is large, it probably is not.
For large appliances, check whether John Lewis delivery includes installation and removal of the old machine, and what each costs.
ANYDAY, John Lewis and the premium labels
John Lewis sells its own brands at more than one level. ANYDAY is the value-focused own-brand range, covering home basics, bedding, kitchenware and some furniture. The John Lewis own brand sits above it, with better materials and finish on many lines.
For items that take heavy wear — towels, bedding, a sofa — compare fabric weight, thread type and construction across the tiers rather than assuming the dearer one is worth it.
John Lewis own-brand bedding, towels and homeware are often the best value in the store. Branded goods sit at similar prices to other retailers, so the premium there is service, not product.
My John Lewis membership
My John Lewis is the free loyalty scheme. It gives members targeted offers, some member-only codes, and occasional free gifts or experiences. Several of the codes on this page are for members.
Join before you buy, using the same email you shop with. Member codes are typically tied to your account and may not work in a guest checkout.
Waitrose shoppers can link the two, since both sit within the Partnership.
Price matching has changed
For decades John Lewis promised to be never knowingly undersold, matching lower high-street prices. It ended that promise in 2022.
That means you should check prices yourself. On electricals and branded beauty, compare John Lewis with other major retailers, then decide whether the John Lewis guarantee, delivery and return terms justify any difference.
Delivery, Click and Collect and furniture
John Lewis offers home delivery and Click and Collect to its shops and to many Waitrose branches. Click and Collect is often free above a basket threshold; check the current terms at checkout.
Sofas and many furniture pieces are made to order. Lead times can run to several weeks. Check the stated delivery estimate before ordering if you have a date to meet.
Measure doorways, stairs and lifts before buying a John Lewis sofa. A large corner unit that will not fit through the hall is the most expensive furniture mistake to reverse.
Returns
John Lewis has typically allowed returns within 35 days for most items, in shop or by post. Some categories differ: made-to-order furniture, opened hygiene products, earrings and personalised items usually cannot come back unless faulty.
Returning to a John Lewis shop is usually quickest. Keep the receipt or order email, and check the current window on your order.
Where the John Lewis savings are
John Lewis codes are mostly brand or category specific rather than sitewide:
The Philips code suits grooming kit, air fryers and small appliances from that brand. Check the model qualifies, because brand codes at John Lewis sometimes exclude new launches.
The beauty code needs a My John Lewis account. It is worth saving for a larger beauty order, since 15% of a big basket is far more than 15% of a single lipstick. Many prestige beauty brands are excluded from beauty codes, so check before paying.
The LEGO code is best on a large set. Compare the discounted John Lewis price with toy retailers, which often cut LEGO prices too.
John Lewis codes generally cannot be combined, so pick the one matching the biggest item in your basket. Seasonal clearance, such as the summer and post-Christmas sales, can beat any code on home and fashion.
Common questions
Does John Lewis still price match?
No. John Lewis ended its never knowingly undersold promise in 2022. Compare prices yourself.
What is the John Lewis return window?
It has typically been 35 days for most items, with exceptions. Check your order.
Is My John Lewis free?
Yes. My John Lewis is a free scheme giving member offers and some member-only codes.
What is ANYDAY at John Lewis?
ANYDAY is the value own-brand range, sitting below the John Lewis own brand in price.
| Discount | Type | Get the deal |
|---|---|---|
| Free Parent Starter Kit On Selected Nursery And Babywear (Minimum Order: £200) Members Only at John Lewis | Promo code | View at John Lewis → |
| £60 off | Promo code | View at John Lewis → |
| 10% off | Promo code | View at John Lewis → |
| Free gift | Promo code | View at John Lewis → |
