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Just Eat: Choosing Restaurants, Delivery Fees and Order Timing Explained

A UK buyer's guide to ordering takeaway on Just Eat for less, from fees and minimums to codes.

  • Editorial team
  • Jun 25, 2026
  • 5 min read
Just Eat: Choosing Restaurants, Delivery Fees and Order Timing Explained

Just Eat is a UK takeaway app and website that connects you to local restaurants, grocery shops and chains. Prices are in pounds, and the menu, fees and delivery time change with every restaurant and postcode.

A good Just Eat order depends on the restaurant you pick, the fees you add on top of the food, and the time you order. Getting those right matters more than any single code.

How Just Eat delivery works

Some restaurants on Just Eat use their own drivers. Others use Just Eat couriers, which can change delivery times and fees.

The restaurant page shows an estimated delivery time and a delivery fee. Both can rise at busy times, such as Friday nights and big football matches.

If you live close to the restaurant, try collection. Just Eat lets many restaurants offer it, and it removes the delivery fee entirely.

Reading fees and minimum orders

A Just Eat basket can include a delivery fee, a service fee and sometimes a small order fee. Check the breakdown before you pay, not after.

Many Just Eat restaurants set a minimum order value. If you are just under it, adding a drink or side often costs less than the small order charge.

Menu prices on Just Eat can differ from prices in the shop. That is set by the restaurant, so compare if you are a regular somewhere.

Choosing a restaurant

Just Eat shows star ratings and written reviews for each restaurant. Read the recent reviews, since a place can change owners or chefs.

Check the food hygiene rating too. Just Eat displays the UK rating on many restaurant pages, which is a useful quick filter.

Chains such as KFC, Burger King and local pizza shops all appear on Just Eat. Chains are predictable, while independents often give bigger portions for the price.

Allergens and special requests

If you have an allergy, contact the restaurant before ordering. Just Eat restaurants must provide allergen information, and the menu page usually explains how to ask.

Use the order notes for small requests like no onions. Do not rely on notes for serious allergies.

When the food arrives, check the order before the driver leaves if you can. Missing items are easier to report straight away through the Just Eat app.

Timing your order

Early evening on weekdays is usually quieter on Just Eat. Delivery estimates tend to be shorter and fees lower.

Restaurants often run their own deals inside Just Eat, such as a free side or a percentage off. These show on the restaurant page and in the Offers section of the app.

Scheduling an order ahead is possible at many restaurants. It helps for parties and busy nights.

Problems and refunds

If an item is missing or wrong, report it through the Just Eat help section in the app. Photos make the claim clearer.

Refunds may go back to your card or to Just Eat credit. Check which option is offered before you accept.

Cancelling is easier before the restaurant accepts the order. Once food is cooking, a refund is less likely.

Groceries and convenience on Just Eat

Just Eat is not only takeaway. In many UK postcodes it also lists supermarkets and convenience shops, so you can add milk, snacks or household basics to a late order.

Grocery prices on Just Eat can be higher than in the shop itself. For a big weekly shop, a supermarket's own delivery service is usually the better choice.

For a quick top-up, though, Just Eat grocery delivery is handy. Check the delivery fee against how much you are actually buying before you commit.

Where the Just Eat savings are

JUST EATHOLA30 — 30% offSHOW COUPON CODE
JUST EATJDBM2K — 20% offSHOW COUPON CODE
JUST EATLONDON7 — £7 offSHOW COUPON CODE

Some of these code titles show dollars, but Just Eat UK charges in pounds. Treat the fixed code as a pound amount and check the total at checkout.

The 30% code gives the biggest cut on a large family order. On a big Just Eat basket it will beat the fixed £7 saving easily.

The £7 code is better on a small order. As a rough rule, it wins on any basket under about £23 compared with the 30% code.

Codes on Just Eat can be limited to certain restaurants, new customers or minimum spends. Enter the code before paying and confirm the discount appears in the summary.

Common questions

Does Just Eat charge a service fee?

Many orders include a service fee on top of delivery. The exact amount shows in the Just Eat basket before you pay.

Is collection cheaper on Just Eat?

Collection removes the delivery fee. Not every restaurant offers it, so check the toggle on the page.

Can I use a code on any restaurant?

Some Just Eat codes only work at certain restaurants or above a minimum spend. Check the code's terms at checkout.

What if my Just Eat order is wrong?

Report it through the help section in the app. Include photos to speed things up.

DiscountTypeGet the deal
30% offPromo codeView at Just Eat →
$7 offPromo codeView at Just Eat →
15% offPromo codeView at Just Eat →
20% offPromo codeView at Just Eat →
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